Policy
Refund policy
Deposits reserve lesson time and instructor travel. Refund decisions depend on the service booked, work already scheduled, and the cancellation window.
Please read these rules before paying. They exist to protect instructor time, family expectations, and safe scheduling.
Summary
Key rules at a glance
We keep the policies plain-language so you know what happens with cancellations, refunds, privacy, and lesson terms.
Unused lesson credits may be refunded only when no lesson time has been reserved or delivered.
Completed lessons are not refundable.
Approved refunds are processed back through the original payment record when possible.